Competencies for a Modern Tech Leader

Our leadership framework is built around 10 core competencies that define excellence in technology leadership. Six focus on emotional intelligence (EQ) and four on technical intelligence (IQ), creating a balanced approach to modern leadership development.

EQ Competencies

Emotional Intelligence

These six competencies focus on your ability to lead people, navigate complexity, drive change, and build influence across your organization.

01

Strategic Impact

The ability to influence, persuade, or convince others to adopt their concepts, ideas and arguments. It involves the use of persuasive techniques, presentations or negotiation skills to achieve desired results.

02

Leading Through Ambiguity

Decisiveness under pressure requires a high-ambiguity tolerance. When people tolerate, or even appreciate ambiguity, they demonstrate the ability to synthesize and visualize what potential success could look like.

03

Simplifying & Reducing Complexity

Identifying opportunities to simplify products, organizational structures, business processes, and information systems to save costs while strengthening core capabilities and increasing customer focus.

04

Leading and Embedding Change

The ability to influence and enthuse others to build a solid platform for change through personal advocacy, vision and drive, ensuring people have the right resources, knowledge, and support so that they can be successful.

05

Leading and Motivating Others

Authentic people leaders have the ability to build relationships in different cultures and environments in order to create high-performing and collaborative teams that come together towards a shared goal.

06

Social Competence

The ability to recognise, understand and manage our own emotions while also recognising, understanding, and influencing the emotions of others. Being aware that emotions can drive our behaviour and impact people.

IQ Competencies

Technical Intelligence

These four competencies focus on your ability to drive technology innovation, deliver business value, manage risk, and lead enterprise IT strategy.

07

Technology Innovation and Transformation

The ability to deploy all of the modern technology capability available in order to generate value and help your business achieve its business goals. Staying in tune with the speed of technological change.

08

Driving Commercial Outcomes

Ensuring technology initiatives and aligned to business outcomes by paying attention to what creates results and value for the business. Delivering programs that scale to drive improvement across key metrics.

09

Enterprise Risk Management

Enterprise Risk Management is about effectively managing IT risk with integrated risk management solutions, responding in real time to emerging threats and confidently embracing the benefits of digital transformation.

10

Enterprise IT Leadership

Planning and deploying IT in the best interests of the enterprise rather than a single business unit or function, while still maximising overall business value and operating as a service-based business.

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